Delivery Information
Online Exclusive Delivery Charges
Standard Items (excludes bulky items)
| Delivery Method | Cost | Estimate | |
|---|---|---|---|
| National delivery | From £4.95 | 3 – 5 working days | Basket Under £30 – £6.95 Basket Over £30 – £4.95 |
| Click and Collect in store | Free | Normally ready within 1 working hour* | Add to basket | checkout | collect in store |
Please note: when using couriers – delivery dates and times can not be guaranteed.
Local Delivery Items
| Delivery Method | Cost | Estimate | |
|---|---|---|---|
| Local delivery | From £5.00 | 1 – 5 working days | Select your delivery date at checkout. Minimum spend £50. |
| Click and Collect in store | Free | Normally ready within 1 working hour* | Add to basket | checkout | collect in store |
Your delivery date can be selected at the checkout. Scroll down to find out more about our local delivery service.
Use our postcode checker on the product page to make sure we deliver to you.
Free National Delivery (gift vouchers)
| Delivery Method | Cost | Estimate | |
|---|---|---|---|
| National delivery | Free | 3 – 5 working days | No minimum spend |
Please note: when using couriers – delivery dates and times can not be guaranteed.
Please check individual product pages for detailed stock and delivery information.
Your delivery method will be confirmed at checkout and with your order confirmation email.
Your delivery date will be confirmed when your order has been placed.
Click and Collect
Click and Collect is available for all customers on all in stock items. Add the item to your basket, checkout then collect in store.
Only come into store when you receive your ready to collect email or text message.
Orders are normally ready within 1 working hour*
We will hold all orders for a maximum of 2 weeks. If a collection is not made within 2 weeks, we will contact you to arrange a refund.
*During working hours. Not always guaranteed.
Local Delivery Areas
We deliver to most of Kent, south east London, and some parts of Sussex, Surrey and other areas.
Use our postcode checker on the product page to see if we deliver to your area.
Charges apply to most areas.
Areas are subject to change without prior notice.
If you are ordering a bulk bag (or an item we are enable to lift by hand) we will use our crane lorry, this is approx 9ft wide including the mirrors. Our other vans and trucks are approx 8ft wide (including mirrors).
In Store Delivery Charges
Please check in store for our current delivery charges
Home Delivery Terms and Conditions
Our delivery drivers are not able to carry your items upstairs, through alleyways or long distances.
- All deliveries are sent with 1 person only. Unless a 2 man delivery has been paid for.
- For Health and Safety reasons our drivers are restricted to kerbside deliveries only.
- Our drivers will do their upmost to deliver to the requested location, but the drivers decision as to the safe operation of the vehicle is final.
- It is the customer’s responsibility to ensure that there is suitable safe access for the items to be delivered. This area should be no more than 10 meters from the public road.
- Our drivers are not expected to carry heavy items into back gardens or through houses.
- If a suitable and safe area is not provided and our driver is unable to deliver the goods they will return the load to the garden centre and the customer will be charged for any subsequent delivery at cost.
- Woodlands Garden Centre Ltd do not accept any responsibility for damage that may occur to property or any tangible goods inside or out of the customers property.
- Any dates or times quoted for delivery of the goods are approximate only and Woodlands Garden Centre Limited shall not be liable for any delay in delivery of the goods however caused.